1. Information We Collect
We collect information you provide directly to us when using our services:
- Contact form data: Name, email address, and message content when you reach out to us.
- Page counts: Vercel Web Analytics records which pages are viewed, the referring site, the browser and device type, and an approximate location. It is cookieless: it stores nothing on your device and identifies a visit by a hash of the request that is discarded after 24 hours. It runs for every visitor.
- Usage analytics: Anonymous browsing data such as pages visited, time spent, and device information through Google Analytics. This runs only if you accept the cookie banner.
- Cookies: Google Analytics sets cookies and is off until you accept. We also store your answer to the cookie banner on your device so we do not ask again.
2. How We Use Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services when requested
- Improve our website and services
- Comply with legal obligations
3. Data Storage & Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Contact form submissions are stored securely in our database and are only accessible to authorized Novamind Technologies team members. We do not sell, trade, or rent your personal information to third parties.
4. Third-Party Services
We use the following third-party services:
- Vercel: Hosting, and cookieless page counts through Vercel Web Analytics.
- Google Analytics: For anonymous website usage tracking and analytics, only after you accept.
- SendGrid: For transactional email delivery (contact form confirmations).
- MongoDB: For secure data storage.
Each of these services has their own privacy policies governing their use of data.
5. Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also request that we stop processing your data. To exercise any of these rights, please contact us at the email address below.
6. Contact
If you have any questions about this Privacy Policy, please contact us:
- Location
- Ajman Freezone, UAE
