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Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly to us when using our services:

  • Contact form data: Name, email address, and message content when you reach out to us.
  • Usage analytics: Anonymous browsing data such as pages visited, time spent, and device information through Google Analytics.
  • Cookies: We use essential cookies for site functionality and analytics cookies to improve our services.

2. How We Use Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our services when requested
  • Improve our website and services
  • Comply with legal obligations

3. Data Storage & Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Contact form submissions are stored securely in our database and are only accessible to authorized NovaMind Technologies team members. We do not sell, trade, or rent your personal information to third parties.

4. Third-Party Services

We use the following third-party services:

  • Google Analytics: For anonymous website usage tracking and analytics.
  • SendGrid: For transactional email delivery (contact form confirmations).
  • MongoDB: For secure data storage.

Each of these services has their own privacy policies governing their use of data.

5. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also request that we stop processing your data. To exercise any of these rights, please contact us at the email address below.

6. Contact

If you have any questions about this Privacy Policy, please contact us:

Email: support@novamindtech.co

Phone: +971 55 540 9172

Location: Ajman Freezone, UAE